Customer Testimonials
AJ was a great salesman. Professional, knowledgeable and great to work with. Overall a very good experience
Great staff , bend over backwards for me to get me my parts for my towtruck
Very good service! Very pleasant people! I will recommend Metro Ford and Darlene to anyone that’s looking for a vehicle!!
Extremely tentative to your needs. Bill Hearly is the most professional and responsive person that I ever met. 5 stars to Bill!
Hats off to Troy and his crew. The staff at Metro Ford really care. I find it hard to believe that two sister dealerships have such a different service philosophy. Metro Fords service department hugs the road like a properly inflated tire. Wolf Road has a flat. I'll be trading in my bowtie for a blue oval. Not in 50 years did I ever think I'd be saying that. I will not sacrifice an investment over poor service. Thanks again guys!!!
Metro Ford is the place I have been taking my truck to for the last 30 years they do great work
Easy to talk to. Knew the product and listened to my thoughts and answered my questions
Darlene and the dealership were great to deal with. She went out of her way to get the deal on the vehicle we wanted. Would highly recommend people to her.
Always pleasant to deal with, good communication, it was no problem to wait for my work to be done. I'm not sure what else to say
I found them to be professional and friendly. A few days after I picked up the car I had to go back to get my phone synced. The 2 gentleman that helped me were great.
Great customer service. Took the time to listen to my concerns and what I wanted. The salesman had a relaxed personality and I never felt pressured. Everyone was kind and patient.
My husband and I will go nowhere else to purchase a vehicle or to get our vehicles serviced. We have been loyal customers for close to 20 years. Thank you to the wonderful service staff that make Metro Ford a desired destination.
Shout out to my boy Tyler at the body shops he a good guy work with him when you take your car over there he make sure customers are happy cars look clean when they leave the lot and make sure if your going in for painting they do it the right way by blending paint unlike other body shops who just paint the one body part that needs to get painted he basically painted half the car to blend the paint cause anyone else knows it’s hard to match a paint color so that way you gotta blend ...
Advisor very helpful and kept efficient updates while car was being serviced. I wish I could have received a loner. My car was at the dealership all weekend totaling 4 day’s performing warranty work.
Service depth and sales were helpful and friendly. THANK YOU FOR A WONDERFULL and I will tell everyone .
Good, timely service. Accurate pricing and friendly professional personnel. Clean check-in and lounge facilities.
Body shop manager his name was Tony was very professional polite and courteous throughout the whole process would definitely come back for business again and I would also recommend others come there
Great service!! Bought my truck in late Thursday afternoon (before a major snowstorm) and metro had my truck ready by noon the next day. Awesome.!
I am very pleased with the outcome that Anthony worked out for me with my new lease After decades of leasing vehicles he’s right on top
They are a great dealership. I have done business with them for ten years. Every one there is great
Excellent service on our Explorer thanks to Troy who provided us with status during the recent big snow storm.
They did at I needed in a timely and affordable manner. Just what I was looking for.
We have been working with Ford for years. We have had at least 6 vehicles from them.Sales and repairs are great thanks.
Car number 4 purchased from Metro Ford. Great experience every time. Sales, finance and service are top notch.
My sales rep Jennifer was great! Extremely helpful got me what I wanted twice! I worked with her 4yrs ago too.
Service department is courteous and knowledgeable. Work is done timely with attention to customers expectations.
Very happy, 4th vehicle purchased from Metro, Josh and AJ are always great to work with both before and after the sale.
Great dealership. Personable and friendly sales staff timely service excellent selection. Service staff are the best
Had a great experience from ordering to delivery. Bob was always available and gave me updates on my purchase. Bob is a asset to your company and I would recommend Metro and Bob anytime
Great service appreciate everyone that helped my mom with her car as well as the service you provided me
My entire buying experience from the start online and then dealing on the phone with my salesman. Dan Cole in with the finance people was absolutely stress-free, and as smooth as possible. I would highly recommend to anybody shopping for a Ford to go talk to the people at Metro.
Very nice experience and overall I was very pleased with the customer service I received
First time car buyer and was very nervous to be taken advantage of. As soon as I walked into the dealership, AJ Denton greeted me with a smile and ended up helping me get into the car I wanted. I never once felt pressured or overwhelmed. Everyone I encountered was friendly and the dealership was clean and inviting.
Donald Eden has been real helpful and I look forward dealing with him in the future. I have been a customer for a long time and looking forward to a great deal on our next vehicle.
Always there when needed. Had an issue that needed a quick turn around and the metro service dept came through
Always friendly, professional and knowledgeable. I have alot of confidence in the integrity of the staff. Top notch operation.
All around solid experience. Made the process simple and easy. It’s my 5th truck I’ve purchased there.
Metro ford did a great job fixing my car in the body shop. It looked better than the day I bought it ! Tyler made sure to keep me updated and let me know when it would be ready for pickup . I would definitely recommend.
The service personnel were informative and kept me updated on my repair. The problem was not with the dealer but Ford Parts
Metro Ford did a fantastic job. Work was completed on time, the service team was very helpful!!
The most trustworthy dealership I have ever experienced. The only dealership I will go to.
Kind, courteous and always a pleasure to to business with, I would not go anywhere else for service on any of my vehicles.
They got me an appointment quickly Employees were helpful and friendly Thank you for your service
Very attentive and very well organized and communicative regarding our repairs. Will definitely return for future repairs.
It is great working with Troy in the service department. They are true professionals and get the work done quickly and efficiently.
Dan was great. Honest, fast and fair. Didn’t try to sell me on anything I didn’t want. Will come back.
Great experience with the body shop getting my vehicle fixed and back to me as quickly as they could.
Staff was very professional and I didn’t have to wait long. I was able to get in on time.
The service was quick and was on time from the expected time. The check in was very pleasant
They were very professional, and the job we completed was beautiful they were easy to deal with.
Troy was awesome as usual!!! And to the mechanic that worked on my car I'm glad you enjoyed your vacation came back ready to work and did a great Job Thanks Guys
Great service and great job. Car was ready When promised and work was done well
Great service experience. Service Arnaudville was completed and truck is running a lot better now.
Metro Ford has been the Dealership I have dealt with for a long time. They have always been trustworthy and diligent meeting all my needs.
Service Dept is excellent and completes all necessary service in a thorough and expedient manner.
The body shop fit me in a tight time window and did excellent work repainting my truck! Thank you
I think the communication was great & my car was done in a timely manner. Great nice friendly customer service. I would definitely recommend them.
Anthony DiFabio is always a pleasure to work with. We have always had positive experiences in all the years we have purchased vehicles from Metro Ford.
Dan was fantastic to work with, in and out in 3 hrs with a Tahoe..
We knew what we wanted in a new vehicle and Metro Ford had it. From the quick response via email to the meeting with Nicole the whole process was made effortless. My wife and I are very happy with our Bronco sport. Thank you Nicole and the team at Metro Ford. Thank you ! Lisa and Robert Upton
We were happy with our purchase. One never knows the problems that can pop up with used vehicles. My husband is happy with his 2015 Silverado. Thats the important thing
Very professional and easy to work with! I had a great buying experience with all the sales staff!
Always great service at Metro. Worked with Don and Troy. The work was done quickly and the problem was explained
The team at Metro made the buying process so easy. Jonny did a great job making sure I understood everything from start to finish. Thank you!
The Metro team were outstanding. They focused on a fair and equitable transaction along with meeting our needs to provide an excellent vehicle.
Very satisfied with the sales guy bob this is the second truck i bought from metro ford they gave me a good price for my trade in I gave them a 5 star rating I will go back to them if I buy another truck thanks j McDonnell
We had an excellent experience while purchasing new Ford Escape Plug-in hybrid. They had one in stock that was perfect for us. They handled all the paperwork including having the registration changed. Absolutely going back next time!
You guys did a great job but the front light of the vehicle are not properly adjusted to the frame .
Troy in service is always good to work with. He communicates well. There is never a surprise.
Excellent service. Collision work completed ahead of schedule. I bought my car from another dealer, but will return here for service and possibly future vehicle purchases.
AJ was the reason for this deal! He was awesome and made me feel comfortable making this decision.
Absolutely the best customer service and sales team. We have boughten many many cars in the past and are excited to work with Metro Ford in the future.
The employees were all very helpful and made our car buying experience easy and worry free.
Nicole was super helpful! They even held the car while I thought about the deal for a few days- I’m very happy with my car!
Great salesman! Bob Ruzzo was super helpful. He was knowledgeable of the vehicle and ordering process and helped me determine the best financing option.
I brought my 2014 Ford explorer in for two recalls. They fix them promptly. They made the appointment as quickly as possible. While dropping off the vehicle, I asked them if they could check to see if they knew what was causing the shaking of my car. They never told me that they were going to charge me $86 to look at my car. I was disappointed that I had to pay $86 for them to look at my car.
Metro Ford is an amazing place to do business. They are friendly courteous and extremely helpful when buying a new or used car
They went out of therir way understand what happened so that I had confidence my concerns were resolved.
I prefer no surveys but since you asked am new to this dealership so the staff I’ve met is pleasant & helpful
Excellent service, from the collision department. Worked on my Grand Caravan and fixed the damage to perfection. Excellent customer service. Kept me informed at every step. Worked extremely well with my insurance company. I could not be more pleased. I would highly recommend that any repairs or body work be preformed by them
From start to finish. Very professional and very knowledgeable. Good service and very friendly I would recommend my family and friends to come to metro ford. The service and timeliness was very good. Great update to how the process was going. The video was a great way to what was going on
We have bought our cars at Metro Ford for years. The service department is always accommodating-even with short notice.
Had a great mechanic that worked on my truck. My service was completely quickly and it was done right.
Anthony DeFabio has always been fantastic to work with. He always goes above and beyond to make sure I get the vehicle I want with every accessory I request! Anthony will always be my “Go Too” sales rep at Metro Ford! I’ve been a customer of his and of Metro Ford for years and will remain so! I am very pleased with Metro Ford’s sales, financial and service departments!
I was very please with the body shop team also I want to give thanks to Tony he was very helpful I don’t remember the other staff names but they were very helpful too
Took my truck with a challenging electrical issue with my notes and research and they took my info seriously and solved a challenging problem
Great with working with cutomer on everything they need and want in the car they want to purchase
I am satisfied with the service you guys did everything that I need thank you
Professional and friendly service advisor. I appreciated the honesty and opportunity to not have a specific service completed based on inspection findings. Honesty and integrity are so appreciated!!!
I am happy with Metro Ford and the service department but I am disappointment that my tires still has a slow leak
Great place to do business with. Service was excellent. Nice showroom. And coffee is always fresh.
Took my Ford Fusion to Metro for an oil change. Quick, professional service, excellent experience. I am happy with the car I bought there and the service is always excellent.
Didn’t buy car but very nice people near me helped me look for a car around my budget they were awsome great respectful would recommend for anyone
The whole staff were friendly and energetic and treated me like a family member. Thanks again for your concerns. I'm very excited to know Metro Ford gave me a New beginning. Thanks again